NEW ZEALAND HELPLINES

Emergency Support

Beehyve is not a contact for emergency support. This is because your safety is critical in a time of crisis. You must seek dedicated emergency support in case we are unavailable or unable to help. Below are places you can find help.

Call 111 in an emergency

If you’re seriously concerned about your own or someone else’s immediate safety:

  • Call 111 or go to the Accident and Emergency Department (A&E) at your nearest hospital.

  • Phone your nearest hospital, or your district health board’s psychiatric emergency service or mental health crisis assessment team.

  • Remain together and safe until support arrives.

New Zealand Helplines

Need to talk?

Free call or text 1737 any time
To talk to a trained counsellor

Healthline

0800 611 116
For advice from trained registered nurses

Lifeline

0800 543 354 or free text 4357
0800 LIFELINE
For counselling and support

Depression Helpline

0800 111 757 or free text 4202
To talk to a trained counsellor about how you are feeling, or to ask any questions

Suicide Crisis Helpline

0508 828 865
0508 TAUTOKO
Get mental health support if you’re worried about yourself or someone else

Alcohol Drug Helpline

0800 787 797
Online chat or free text 8681
For help with alcohol or other drug problems.

Samaritans

0800 726 666
Confidential support for anyone who is lonely or in emotional distress

  • Yellow Brick Road(Formerly Supporting Families NZ)
    Te Wahapüahoaho: Supporting families towards mental wellbeingNorthern Region – 0800 732 825
    Central North Island – 0800 555 434
    South Island – 0800 876 682

    Parent Help
    For parents/whānau seeking support, advice and practical strategies on all parenting concerns. Anonymous, non-judgemental and confidential.

    0800 568 856

    Skylight For support through trauma, loss and grief; 9am–5pm weekdays.

    0800 299 100

  • Safe to Talk
    0800 044 334 or text 4334

    Rape Crisis
    0800 883 300
    For support after rape or sexual assault

    Women's Refuge Crisis Line
    0800 733 843 (0800 REFUGE)
    For women living with violence, or in fear, in their relationship or family.

    Te Puna Oranga03 381 8472

    Male Survivors Aotearoamalesurvivor.nz

    ACC Sensitive Claims
    0800 735566 or findsupport.co.nz

    Shine (for domestic abuse)
    0508 744 633

  • Youthline0800 376 633, free text 234 or email talk@youthline.co.nz or online chat.

    The Lowdown
    thelowdown.co.nz or email team@thelowdown.co.nz or free text 5626.

    What's Up
    0800 942 8787 (for 5–18 year olds).
    Phone counselling is available every day of the week, 365 days of the year, 11am–11pm. Online chat is available from 11am–10:30pm 7 days a week, including all public holidays.

    Kidsline
    0800 54 37 54
    For people up to 18 years old. Open 24/7.

  • OUTLine
    0800 688 5463 (0800 OUTLINE)
    For sexuality or gender identity issues, or if you are thinking you might be gay, lesbian, bisexual, transgender or intersex and want to talk it through with someone who gets it.6pm-9pm

More Emergency Contacts

For additional New Zealand helplines and mental health services please check out www.healthed.govt.nz/resource/helplines-and-mental-health-services